Office Administration & Operations Support
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Graduates of this program will gain an expert working knowledge of business applications including a broad understanding of business structures and processes. The program teaches proper business communications, and helps students to refine their office etiquette and customer service skills. The core emphasis is on the latest business applications and office procedures.

The program concludes with a personal and professional development course, which includes job search strategies and interview techniques.

Certifications: This program will prepare students to achieve MOS 2007 (Microsoft Office Specialist)

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DESIGNATION
Diploma
NOC
0114, 1221, 1222, 1241, 1413
FORMAT
Full-time
DURATION
24 weeks
PREREQUISITES
Grade 12 or equivalent or mature student status (18 years of age or older) Aptitude test may be required.
MODULES
COM  CFL    Computer Fundamentals 
OPS  WIN    Windows Operating System 
BUS  KEY    College Keyboarding 
BUS  WRD    Word Processing using MS Word 
BUS  EXL    Business Analysis using MS Excel 
BUS  ACS    Database Management using MS Access 
BUS  PPT    Business Presentations using MS PowerPoint 
BUS  OLK    Internet and E-mail Communications using MS Outlook
BUS  PRJ    Project Planning & Managing using MS Project 
BUS  PIW    Project Integration and Workgroup Collaboration 
BUS  OOT    Office Operations and Technology
BUS  COM    Business Communications
BUS  GOP    General Office Procedures
BUS  OAS    Office Administration Support Services
BUS  CSS    Customer Service & Support
GEN  CPE    Career Planning and Employment Assistance
Graduates from this program will find employment in one of the following areas:
  1. Office Administrator
  2. Customer Service &Support
  3. Business Application Analyst
  4. Office Management