Durham Business & Computer College

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Office Administration & Operations Support
Graduates of this program will gain an expert working knowledge of Business Applications as well as a broad understanding of business structures, processes, and use of human resources. The program teaches proper business communications, and helps individuals to refine their office etiquette and customer service skills. The core emphasis is on the latest Business Applications and Office Procedures.  The program concludes with a Personal and Professional Development course, which includes job search strategies and interview techniques.
  DESIGNATION Diploma
  NOC 0114, 1221, 1222, 1241, 1413, 1431, 1433, 1434, 1435, 1442
  FORMAT Full-time (Courses are tailored to meet your specific needs)
  DURATION 24 weeks
  PREREQUISITES Grade 12 or equivalent or mature student status (19 years of age or older).  An aptitude test may be required. 
  MODULES 
COM  CFL    Computer Fundamentals                                                            
OPS  WIN    Windows Operating System                                                       
BUS  KEY    College Keyboarding                                                     
BUS  WRD    Word Processing using MS Word                                              
BUS  EXL    Business Analysis using MS Excel                                               
BUS  ACS    Database Management using MS Access
BUS  PPT    Business Presentations using MS PowerPoint                             
BUS  OLK    Internet and E-mail Communications using MS Outlook
BUS  PRJ    Project Planning & Managing using MS Project      
BUS  PIW    Project Integration and Workgroup Collaboration                    
BUS  OOT    Office Operations and Technology
BUS  COM    Business Communications
BUS  GOP    General Office Procedures
BUS  OAS    Office Administration Support Services
BUS  CSS    Customer Service & Support
GEN  CPE    Career Planning and Employment Assistance                          
Graduates from this program will find employment in one of the following areas:
  1. Office Administrator
  2. Customer Service &Support
  3. Business Application Analyst
  4. Office Management This program is also an excellent professional development opportunity for employees and managers interested in honing their business applications skills; it is also invaluable for small business-owners. 

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Toronto:    1457 McCowan Road, Suite 203, Toronto, Ont. M1S 5K7	         Tel (416) 724-1053       Fax (416) 724-5258
Pickering:  1099 Kingston Road, Suite 220, Pickering, Ont. L1V 1B5       Tel (905) 427-3010       Fax (905) 420-6752
Oshawa:     50 Richmond Street East, Suite 111, Oshawa, Ont. L1G 7C7     Tel (905) 443-3010       Fax (905) 443-3011